The team that I am responsible for managing ranges in age from 23-70. It is a dynamic environment that sometimes involves life and death issues. Prior to reading the Power Shift book and using the techniques in the book I thought my team was performing the best I could expect. After about three months and with some trial and error of applying the book to my management style I was able to make dramatic improvements in the team. We now have significantly less repeat training and have had no additional disciplinary action.
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