As an executive in the hospitality industry, I employ over 500 team members, many of them millennials, but also gen-x and baby-boomers. In a competitive staffing environment we strive to continue to improve and adapt our management, recruiting and compensation packages to appeal to and especially motivate and retain our diverse staff base. Power Shift is an intriguing “how-to” manual, giving us valuable (and relevant) insight into each “type” of team member. Understanding perception of leadership and environment from the point of view of a millennial compared to gen-x or baby-boomer was incredibly eye-opening. I truly enjoyed the book, especially the easy writing style (doesn’t read like a textbook), the case studies and the build-up to the final chapter on Systems for Success.
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