The team that I am responsible for managing range in age from 23-65. It is a dynamic environment that sometimes involves life and death issues. Prior to reading the Power Shift book and using the techniques in the book I thought my team was performing the best I could expect. I was using tools and ideas from management books and training I had received in the past and still had a team with a lot of disciplinary and training issues. They often needed reminders and follow up and did not seem very happy or engaged. After about three months and with some trial and error of applying the book to my management style I was able to make dramatic improvements in the team. We now have significantly less repeat training and disciplinary action. Most importantly the team works to help each other, is happier, more productive, less stressed. In turn this also allows me as a manger to have less stress and I am able to successfully manage my team and exceed company goals.
Aimee P. , Manager